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Foamex • Correx • ACM Dibond • Acrylic • PVC Banner • Mesh Banner • Vinyl • Safety Signs

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PRIVACY POLICY

This is the Privacy Policy of Only Boards Graphics (“Only Boards”, “we”, “our”, or “us”).

 

We are a UK-based printing and signage company specialising in high-impact printed boards and display solutions including Foamex, Correx®, ACM-Dibond, acrylic signage, vinyl graphics, PVC and mesh banners, safety signs, and related products.

 

Our website is:
Only Boards Graphics

 

For privacy-related enquiries, you may contact us at:
Email: sales@onlyboards.co.uk

 

Introduction

 

This Privacy Policy explains how we collect, process, store, protect, and use your information when you visit our website, contact us, request a quotation, place an order, or use our services.

 

In this policy, “personal information” means information capable of identifying you as an individual.

 

We are committed to protecting your privacy and handling your data transparently, securely, and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

 

By using our website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with any part of this notice, you should discontinue use of our website and services.

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1. The basis on which we process information about you

 

Under UK GDPR, we must establish a lawful basis for processing your personal information.

​

1.1 Contractual obligation

 

When you:

  • request a quotation,

  • place an order,

  • create an account,

  • purchase products or services,

  • or otherwise enter into a business relationship with us,

a contract may be formed between you and us.

​

To fulfil our obligations under that contract, we may process information including:

  • Name

  • Company details

  • Billing and delivery addresses

  • Telephone number

  • Email address

  • Artwork files and print specifications

  • Payment and invoicing details

  • Order history and communications

 

We process this information in order to:

  • provide quotations and services,

  • process and deliver orders,

  • communicate regarding projects,

  • verify identity,

  • provide customer support,

  • maintain business records,

  • and fulfil our contractual obligations.

 

We may continue to process this information until the contractual relationship ends and for a reasonable period afterward to comply with legal, accounting, or tax obligations.

 

1.2 Information processed with your consent

 

Where there is no contractual relationship, such as when you:

  • browse our website,

  • submit an enquiry form,

  • subscribe to marketing communications,

  • or contact us for general information,

you may provide consent for us to process your information.

 

This may include:

  • Name

  • Email address

  • Telephone number

  • Company information

  • Marketing preferences

 

We may use this information to:

  • respond to enquiries,

  • provide requested information,

  • improve our services,

  • and send marketing communications where permitted.

 

You may withdraw your consent at any time by contacting us at:
sales@onlyboards.co.uk

 

1.3 Information processed due to legal obligations

 

We may process personal information where required to comply with legal obligations, including:

  • accounting and tax requirements,

  • fraud prevention,

  • legal claims,

  • court orders,

  • or lawful requests from public authorities.

 

2. Specific uses of information you provide to us

 

2.1 Communication with us

 

When you contact us by email, telephone, WhatsApp, contact form, or social media, we may store:

  • your contact information,

  • correspondence history,

  • and related project details.

 

We use this information to:

  • respond to your enquiry,

  • provide support,

  • maintain records,

  • and improve our customer service.

 

2.2 Payment information

 

Payments made through our website may be processed securely through third-party payment providers.

We do not store or have direct access to your full payment card details.

 

Payment providers may include:

  • Stripe

  • PayPal

  • Revolut

  • other reputable payment processors

 

Each provider operates under its own privacy and security policies.

 

2.3 Job applications

 

If you apply for employment or freelance opportunities with us, we may retain your application information for recruitment purposes.

 

Unless otherwise required by law, we may keep recruitment records for up to 12 months.

 

3. Cookies

 

Our website may use cookies and similar technologies to:

  • improve website functionality,

  • analyse traffic and visitor behaviour,

  • remember preferences,

  • support advertising and remarketing,

  • and enhance user experience.

 

Cookies may be placed by:

  • our website platform,

  • analytics providers,

  • advertising services,

  • and integrated third-party tools.

 

You may control cookies through your browser settings.

 

Disabling cookies may affect website functionality.

 

4. Analytics & website usage information

 

When you visit our website, certain information may automatically be collected, including:

  • IP address,

  • browser type,

  • operating system,

  • pages visited,

  • referral source,

  • time spent on pages,

  • and general usage data.

 

We may use analytics tools such as:

  • Google Analytics,

  • Meta/Facebook Pixel,

  • or similar services.

 

This information is generally processed in aggregated form and used to improve website performance and marketing effectiveness.

 

5. Remarketing & advertising

 

We may use remarketing services to display advertisements to previous visitors of our website on third-party platforms.

 

This may involve the use of cookies or tracking technologies by advertising providers such as:

  • Google Ads,

  • Meta/Facebook,

  • LinkedIn,

  • or other advertising networks.

 

You may opt out of personalised advertising through your browser or advertising platform settings.

 

6. Sharing your information

 

We do not sell your personal information.

 

We may share your information only where reasonably necessary with:

  • payment providers,

  • delivery and courier companies,

  • website hosting providers,

  • IT and software providers,

  • accountants and professional advisers,

  • legal or regulatory authorities where required.

 

All third parties are expected to handle personal data securely and lawfully.

 

7. International data transfers

 

Some service providers we use may process data outside the United Kingdom.

 

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

 

8. Data retention

 

We retain personal information only for as long as reasonably necessary:

  • to provide services,

  • maintain business records,

  • comply with legal obligations,

  • resolve disputes,

  • and enforce agreements.

 

Retention periods may vary depending on the type of information and applicable legal requirements.

 

9. Security of your information

 

We take reasonable technical and organisational measures to protect your information against:

  • unauthorised access,

  • loss,

  • misuse,

  • alteration,

  • or disclosure.

 

Our website may use SSL encryption and secure hosting technologies.

 

However, no online system can be guaranteed completely secure.

 

10. Your rights

 

Under UK GDPR, you may have rights including:

  • the right to access your personal data,

  • the right to correct inaccurate information,

  • the right to request deletion,

  • the right to restrict processing,

  • the right to object to processing,

  • the right to data portability,

  • and the right to withdraw consent.

 

To exercise your rights, please contact:
sales@onlyboards.co.uk

 

We may require reasonable proof of identity before processing requests.

 

11. Third-party websites

 

Our website may contain links to external websites.

 

We are not responsible for the privacy practices, content, or security of third-party websites.

 

12. Children’s privacy

 

Our services are intended for businesses and adults.

 

We do not knowingly collect personal information from children under the age of 13.

 

13. Complaints

 

If you have concerns regarding how we process your personal information, please contact us first so we can attempt to resolve the matter.

 

Email: sales@onlyboards.co.uk

 

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)

 

14. Changes to this privacy policy

 

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

 

Updated versions will be published on this page with a revised “Last Updated” date.

 

15. Contact Us

 

Only Boards Graphics Ltd
www.onlyboards.co.uk

Email: sales@onlyboards.co.uk


 

https://www.onlyboards.co.uk/

Foamex • Correx • ACM Dibond • Acrylic • PVC Banner • Mesh Banner • Vinyl • Safety Signs

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